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privacy policy

1. Information We Collect

  • Personal information you provide: your name, email address, phone number, or payment details when you request help, donate, or contact us. 
  • Automatically collected information: your IP address, browser type, device details, and website usage information (via cookies or similar technologies). 
  • Third-party information: information from platforms such as social media if you interact with us there. 

2. How We Use Your Information

We use your information to: 

  • Provide and improve our debt relief services 
  • Respond to your questions or requests 
  • Process donations or payments 
  • Send updates, newsletters, or educational materials (if you agree) 
  • Comply with legal and regulatory obligations 

3. How We Share Information

We do not sell your personal information. We may share information only in these limited cases: 

  • Service providers (such as payment processors, email delivery services, or website hosting providers) 
  • Legal reasons if required by law, regulation, or court order 
  • Organizational transfers in the event of a merger, restructuring, or reorganization 

4. Cookies and Tracking

We use cookies and similar technologies to improve your browsing experience, analyze website traffic, and understand how people use our website. You can disable cookies in your browser settings, but some features may not work properly. Shape

5. Your Privacy Rights

Depending on where you live, you may have the right to: 

  • Access, update, or delete your information 
  • Opt out of marketing emails (by clicking “unsubscribe” in any email) 
  • Request a copy of your data 
  • Restrict or object to certain uses of your information 

To exercise your rights, please contact us at privacy@debtreliefer.org. 

6. Data Security

We take reasonable steps to protect your information from unauthorized access, loss, or misuse. However, no system is completely secure.

7. Data Retention

We keep your personal information only as long as necessary for the purposes described in this policy, unless a longer period is required by law.

8. Children’s Privacy

Our services are not directed at children under 13. We do not knowingly collect information from them. If we learn we have, we will delete it promptly.

9. Links to Other Websites

Our website may link to third-party websites. We are not responsible for their privacy practices.

10. Updates to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top reflects the most recent version.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: 

Debt Reliefer 
Email: privacy@debtreliefer.org 
Phone: [216.400.0050] 
Address: 14473 Summerfield Road Cleveland, Ohio 44118

SMS/Text Messaging

By providing your mobile phone number and opting in, you agree to receive text messages from Debt Reliefer. These may include updates about your account, reminders, or promotional information. 

  • Frequency: up to 4 messages per month. We will only contact you more with specific consent.  
  • Message & data rates may apply depending on your carrier 
  • You can opt out at any time by replying STOP 
  • Your consent to receive text messages is not required to use our services 

We will only use your phone number for the purposes described above and will never sell your information. 

Please fill out the following information

📞 Call us at: 216.400.0050